Contact

Email is the fastest way to reach us: hello@whitemouseai.com

Reporting a problem with a tool

Bug reports are genuinely welcome, and a few details make them far easier to act on:

  • The tool's URL — for example /tools/pdf-merger.
  • What you did, what you expected, and what happened instead.
  • Your browser and operating system.
  • Roughly what the input was — file type and size. Please do not attach confidential files. A description is almost always enough, since we can reproduce the problem with a similar file.

If a browser console error appeared, copying it in helps a great deal.

Suggesting a tool

Tell us what you are trying to do rather than what the tool should be called — the underlying problem is more useful than a feature request. Tools are more likely to be built when they solve a real recurring task, can work reliably in a browser, and do not depend on a paid external service.

Advertising

For advertising enquiries, email us with "Advertising" in the subject line.

Privacy and legal

For questions about data protection, or anything relating to the privacy policy or terms of use, use the same address and we will route it appropriately.

Response times

This is a small operation. We read everything and reply to most messages within a few days. Bug reports affecting a broken tool get priority.